My Keto Assistant

Legal documents — version of 22 September 2026. These texts are identical to those shown in the app (Profile → Legal documents). Courtesy translation: the French version prevails.

Privacy policy

1. Data controller

Personal data processed by the My Keto Assistant application is processed under the responsibility of Gwenaële DOMECQ, sole trader operating under the business name "NovAction Accompagnement" (see Legal notice). Contact for any question or request concerning your data: contact@keto-assistant.eu.

2. Security and encryption

All communications between the App and our servers are encrypted (HTTPS), and our host encrypts stored data. Your password is hashed with the bcrypt algorithm by our authentication provider: nobody — not even us — can read it. Each account can access only its own data (security rules applied row by row in the database). Exception: the photo of a recipe you share with the community can be viewed by anyone who knows its address. It is stored without its metadata (location, device).

3. Data we collect

• Account: e-mail address, password (hashed) and username. • Profile: sex, age, height, starting and target weight, activity level, diet and options (gluten-free, lactose-free, vegetarian, halal or kosher), tastes and meal habits, calorie and macronutrient goals. • Diary: food eaten, water, weight, body measurements, sleep and exercise you enter, blood ketones and glucose if you record them, coach check-ins, menus. • Recipes and food entries you create (photos included); favourites, history of foods used and recipe markers, saved so they follow you from one phone to another. • Community: shared recipes, forum posts, suggestions and votes, reports, members you block; for a shared recipe, the country set on your phone (region setting, never your location). • Subscription: see section 6. • Proof of your consents: type of consent, version of the text, date and time. • Technical data: date you last used the App, our host's connection logs (IP address, device), error messages related to purchase verification. The contraindications you tick at sign-up are used only to direct you to a healthcare professional: they are not stored. The following stay on your phone only: fasting and hunger tracking, breathing sessions, meal times, the fridge, the shopping list, notifications, the photo of a nutrition label, and the steps, active calories and sleep read from the health record. Some of this data is health data: we process it only to deliver the service (calculating your plan, tracking, personalising your menus) — never for any other purpose.

4. Legal bases

Processing is based on: • your explicit consent for health data (Article 9(2)(a) GDPR), collected before the first sign-up question, of which we keep proof (date, time, version of the text); • a separate consent for the halal or kosher option, which may reveal a religious belief; • your consent for the optional features: connected health (Apple Health / Health Connect), voice dictation, and reading of barcodes and labels by the ML Kit module; • performance of the contract for the account, subscriptions and the service; • our legitimate interest in the security of the service and the moderation of the community (logs, reports, blocks); • our legal obligations, in particular accounting ones. You may withdraw a consent at any time (Profile → Account → My consents), without affecting the processing carried out before the withdrawal. Without consent to health data the service cannot work: withdrawing it leads to the deletion of the account.

5. Hosting and transfers outside the European Union

Your data is hosted by Supabase Pte. Ltd., a company incorporated in Singapore (65 Chulia Street #38-02/03, OCBC Centre, Singapore 049513), on Amazon Web Services servers located in Paris (eu-west-3 region). The App's server functions (purchase verification, account deletion, photo search) also run there. Your data is therefore stored in the European Union, but it may be accessed or partly processed from abroad: by Supabase Pte. Ltd. (Singapore), by Supabase, Inc. (United States), which provides technical support, and by Supabase's subprocessors, in particular for connection logs (IP address, device) and the delivery of shared photos, cached on a worldwide network. Singapore does not benefit from an adequacy decision of the European Commission: these transfers are governed by the European Commission's standard contractual clauses (Decision 2021/914), included in Supabase's data processing agreement. You can obtain a copy at contact@keto-assistant.eu. As with any provider subject to a foreign law, access to your data by the authorities of those countries cannot be completely ruled out.

6. Payments

Subscriptions are sold and collected by Apple's App Store or Google Play, under its own terms and privacy policy: no banking data is passed on to us. To unlock your features, our server verifies the purchase with the store and keeps the product, the expiry date, the transaction identifier and the purchase token. Depending on the store, this token also contains the store country, the price and the currency.

7. Connected health (optional)

On mobile, you can connect the App to your phone's health record (Apple Health on iPhone, Health Connect on Android) to display your steps, active calories, sleep and weight (connected scales) automatically. These values stay on your phone; only the weight is saved to your diary, and only if you confirm the suggested weigh-in. This connection is optional, READ-only, enabled only with your explicit agreement through the system dialog, and revocable at any time (in the App or in your phone's settings). The App writes nothing to your health record.

8. Voice dictation (optional)

The voice assistant lets you fill in your diary by speaking. To turn your voice into text, it uses the speech recognition of your phone's operating system, which may send the recording of your voice to the provider of that system, under its own terms. The App receives only the resulting text, uses it to fill in your diary and never keeps the sound recording. The microphone is active only while you press the dictation button. Your consent is asked before the first dictation, and can be withdrawn at any time (Profile → Account → My consents).

9. Recipients and third-party services

Your data is disclosed only to the following recipients, and only for the purposes stated: • Supabase Pte. Ltd. and its subprocessors: hosting (section 5). • Apple's App Store or Google Play: sale of subscriptions and verification of your purchases (section 6). • The provider of your phone's operating system: speech recognition, if you use dictation (section 8). • Google, through the ML Kit module built into the App to read nutrition labels and, depending on the phone, barcodes: the image is analysed on the phone and is not sent to Google, but the module sends Google technical statistics (phone model and system, App version, installation identifier, performance, errors). Your consent is asked before the first reading, and the module only starts afterwards; without consent, you enter the information manually. • Scaleway SAS (Paris, France): sending e-mails related to your account, such as the password reset code (e-mail address and message content). • Open Food Facts (French non-profit association): when you scan a barcode missing from our databases or search for a branded product, the barcode or the search text is sent to it directly from your phone, with your IP address, without any account identifier. According to its policy, Open Food Facts keeps its visit logs for 3 years. • Pexels (a brand of Canva Germany GmbH, Berlin): the recipe catalogue photos are loaded from its servers, which receive your phone's IP address. Pexels states that it processes data outside the European Union, in particular in the United States, with transfer safeguards. Photo searches go through our server, without any data about you. • Other members: your username and what you choose to share (recipes, posts, suggestions, food entries). • Authorities, only upon a request provided for by law.

10. What we do NOT do

• No selling of your data, and no disclosure to recipients other than those in section 9. • No advertising, no advertising trackers, no audience measurement tool. Only the ML Kit module sends Google technical statistics (section 9). • No generative artificial intelligence: none of your data is sent to a generative AI service. Only voice dictation, if you use it, goes through your phone's speech recognition (section 8). • No use of your health data for any purpose other than the service. Recipes you choose to share with the community are visible to other members, only on your own initiative. They are shown with your username and the flag of the country set on your phone when you shared them (region setting, never your location), so that everyone knows which language they are written in. The food entries you create (name, brand, barcode, nutritional values) enrich the shared database and are visible to other members: these are product data, never your intake or your identity. They do not carry the "verified values" tick, which is reserved for the official CIQUAL table. Entries created before 28 August 2026 remain private. You alone can edit or delete yours.

11. Retention periods and deletion

• As long as you use the App, your data is kept, including the proof of your consents. • After 2 years without any use, your account and your data are deleted. An e-mail warns you 30 days before: simply open the App to keep your account. • When you delete your account (Profile → Account → Delete my account), we immediately erase your login account, your personal data, the proof of your consents, your food entries and the photos of your shared recipes. • Your forum posts, suggestions and shared recipes then remain visible under the label "Membre supprimé" (deleted member), without username, photo or link to your account. Their text stays as you wrote it: if you want it removed too, withdraw your shared recipes beforehand (recipe menu) and write to us for your posts and suggestions. • Error messages related to purchases: 6 months. • Our host's connection logs: kept by Supabase under its own rules (viewable for 1 day on our side). • Store financial reports, without health data: 10 years, under the publisher's accounting obligations. • Backups: our hosting plan does not include restorable backups; deleted data is therefore permanently deleted on our side. • Data kept on your phone: until you erase it or uninstall the App.

12. Your rights (GDPR)

You have the rights of access, rectification, erasure, restriction, objection and portability, and the right to withdraw your consents. The App provides directly: a full export of your data (Profile → Account → Export my data, JSON format), a view of your consents with the means to withdraw them (Profile → Account → My consents) and account deletion. For any other request, including a copy of the standard contractual clauses: contact@keto-assistant.eu — answered within 30 days at the latest. You may also lodge a complaint with the French data protection authority, the CNIL (cnil.fr).

13. Minors

The App is reserved for adults (18 and over); sign-up refuses any lower age. If we discover that a minor's data has nonetheless been collected, we delete it without delay. Parents: contact@keto-assistant.eu.

14. Health warning

My Keto Assistant is a nutrition tracking tool, not a medical device. The plans it offers are no substitute for medical advice. Consult a healthcare professional before starting a ketogenic diet, in particular in the event of illness or medical treatment.

15. Updates to this policy

The version in force is the one shown in the App (date at the top of the page). In the event of a substantial change — for example the addition of a new connected service — you will be informed in the App.

Terms of Use

1. Purpose and scope

These Terms of Use ("the Terms") govern the use of the My Keto Assistant application ("the App"), published by NovAction Accompagnement (see Legal notice), by anyone using the App ("the User"). They apply to both free and paid use. By installing the App or creating an account, the User accepts these Terms. Where the App was downloaded through a distribution platform (Apple's App Store or Google Play), that platform's terms apply in addition; in the event of a conflict, these Terms prevail as between the User and the publisher. These Terms are a courtesy translation of the French original, which prevails in the event of any discrepancy.

2. Description of the service

The App offers support around ketogenic and low-carb eating: a food diary (calories, macros, net carbs), a recipe library, menu and shopping list generation, tracking (weight, body measurements, water, sleep, fasting, blood ketones, activity), a follow-up coach and a community space. The App's "coach" is a fully automatic software assistant: its questions, reviews and adjustments are produced by calculation rules from the User's answers and diary. It is neither a human being nor a generative artificial intelligence. More broadly, the App's suggestions (menus, recipes, reference values) are produced by nutritional calculation rules, without generative artificial intelligence, and are provided for information only. Voice dictation, which is optional, relies on the speech recognition of the phone's operating system, with the User's prior consent (see the Privacy policy).

3. Account and security

Creating an account requires a valid e-mail address and a password. The User undertakes to provide accurate information and keep it up to date; the User is responsible for keeping their credentials confidential and for activity on their account. Any suspicious use must be reported without delay to contact@keto-assistant.eu. In the event of fraud, abuse or breach of these Terms, the publisher may suspend or close the account concerned.

4. Minimum age

The App is reserved for adults (18 and over). Should a minor's data be collected, it would be deleted as soon as the publisher became aware of it.

5. Health warning

The App is not a medical device and the publisher is not a medical organisation: its content, plans and recommendations do not constitute medical advice and are no substitute for a consultation. Before starting a ketogenic diet — in particular in the event of illness, medical treatment, pregnancy or breastfeeding — the User must consult a healthcare professional. The contraindication questionnaire shown during sign-up must be answered honestly. The publisher recommends keeping one's weight within World Health Organization reference values (BMI between 18.5 and 25); the App includes safeguards to that end (a target never below the weight at BMI 18.5, a capped calorie deficit). By accepting these Terms, the User acknowledges remaining solely responsible for their own health choices.

6. Free services

The free version of the App gives access to the essential tracking features. The User may stop using it at any time and delete their account directly in the App (Profile → Account → Delete my account).

7. Paid subscriptions

Two paid plans give access to extended features, each including the previous one: Premium and VIP, monthly or yearly (the yearly plan is offered at a reduced price). Current prices, inclusive of all taxes, are shown in the App and on the Apple's App Store or Google Play payment sheet before any purchase. Purchases are made exclusively through the in-app purchase system of the distribution platform (Apple's App Store or Google Play), which handles collection; billing and payment methods are governed by that platform's terms. The subscription renews automatically at each due date, at the same price, unless cancelled. Cancellation can be made at any time from the subscription settings of Apple's App Store or Google Play and takes effect at the end of the current period, at no extra cost.

8. Free trial

A 7-day free trial of the paid plans may be offered, once per account. Unless cancelled before the end of the trial, it automatically turns into a paid subscription, of which the User is informed before subscribing. The publisher may change or withdraw the trial offer at any time for the future.

9. Price changes

The publisher may change its prices. Any increase is announced at least 30 days before it takes effect and applies only from the following renewal; the User may cancel before it applies.

10. Right of withdrawal

For purchases made through a distribution platform, the right of withdrawal and refunds are handled through the support process of Apple's App Store or Google Play, which is the payment counterparty. For any contract entered into directly with the publisher, a consumer User has a 14-day withdrawal period from the date of subscription, which may be exercised by a simple e-mail to contact@keto-assistant.eu stating their name, the account e-mail address and the subscription date. If the User expressly requests immediate access to the digital content, they acknowledge losing their right of withdrawal once performance has begun, in accordance with article L221-28 of the French Consumer Code.

11. User content and community

Recipes and foods created by the User remain theirs. By sharing a recipe with the community, the User authorises its display in the App and its copying by other members. By creating a food entry, the User likewise authorises its display and use by other members within the App; they remain its sole owner and the only person able to edit or delete it. Forum contributions are public within the App. Content that is unlawful, misleading, hateful, dangerous to health or that amounts to solicitation is prohibited. The publisher may remove any infringing content and suspend its author's account. After an account is deleted, its forum posts, suggestions and shared recipes remain visible under the label "Membre supprimé" (deleted member), without username or photo.

12. Intellectual property

The App, its visual identity, its mascots and its content are protected. The publisher grants the User a personal, non-exclusive and non-transferable right to use the App. Any decompilation, mass data extraction or unauthorised commercial reuse is prohibited, subject to statutory exceptions.

13. Changes to and interruption of the services

The publisher may develop the App further (features, content, design). Free services may be changed or discontinued at any time. For paid services, any substantial adverse change or interruption is announced at least 30 days in advance; if it causes the User real harm, the User may cancel and be refunded pro rata for the unused period.

14. Statutory guarantees

A consumer User benefits from the statutory guarantees provided by the French Consumer Code for digital services and content, in particular the statutory guarantee of conformity (articles L224-25-1 et seq.). Any defect may be reported to contact@keto-assistant.eu; the publisher undertakes to remedy it within a reasonable time.

15. Liability

The publisher does everything possible to ensure the availability and accuracy of the service (including nutritional data from the CIQUAL and Open Food Facts databases), without being able to guarantee them absolutely. The publisher cannot be held liable for indirect damage or damage resulting from a use of the App that does not comply with these Terms. Nothing in these Terms excludes or limits the publisher's liability in the event of wilful misconduct, gross negligence or personal injury, nor any right a consumer User holds under the law.

16. Mediation and disputes

In the event of a dispute, the User is invited to contact contact@keto-assistant.eu first. Failing an amicable resolution, the User may refer the matter free of charge to the consumer mediator CM2C — full contact details in the Legal notice — or to the European online dispute resolution platform (ec.europa.eu/consumers/odr). These Terms are governed by French law and were drawn up in French. This English text is a courtesy translation; in the event of any discrepancy, the French version prevails. The French courts have jurisdiction, subject to the protective rules applicable to consumers.

17. Changes to the Terms — miscellaneous

The publisher may update these Terms; the version in force is the one shown in the App, and any substantial change is brought to the User's attention. Should any clause be declared void, the others would remain applicable.

Legal notice

1. Publisher of the app

The My Keto Assistant application (hereafter "the App") is published by Gwenaële DOMECQ, sole trader operating under the business name "NovAction Accompagnement", registered in the French SIRENE register under SIRET number 107 412 942 00016. Registered office: 13 chemin de Catillon, 60410 Rhuis, France Telephone: +33 6 32 37 49 54 E-mail: contact@keto-assistant.eu EU VAT number: FR85107412942

2. Publication director

Gwenaële DOMECQ, in her capacity as a sole trader.

3. Hosting

The App's data is hosted by Supabase Pte. Ltd., 65 Chulia Street #38-02/03, OCBC Centre, Singapore 049513 (supabase.com), on Amazon Web Services servers located in Paris (eu-west-3 region). See the "Hosting and transfers" section of the Privacy policy. The App is distributed by Apple's App Store or Google Play, under its own terms.

4. Intellectual property

The name "My Keto Assistant", the mascots (the Butter, the Camembert "Le Rigolo", the sugar cube), the visuals, the texts and the structure of the App are the property of the publisher. Any unauthorised reproduction is prohibited. Nutritional data used: the CIQUAL table (ANSES, open licence), Open Food Facts (ODbL licence) and, for the English version, USDA FoodData Central (public domain).

5. Consumer mediation

In accordance with the provisions of the French Consumer Code on "the mediation of consumer disputes", after contacting us and failing a satisfactory reply, you may refer the matter free of charge to a consumer mediator: CM2C 49 rue de Ponthieu 75008 PARIS, France Tel: +33 1 89 47 00 14 Website: cm2c.net/declarer-un-litige.php E-mail: litiges@cm2c.net European online dispute resolution platform: ec.europa.eu/consumers/odr.

6. Contact us

For any question, complaint or report: contact@keto-assistant.eu.